Single Room
- 1 Single bed
- Shower
Hotel · Mexico City · Federal District
Mallorca Hotel
A straightforward 3-star stay in San Rafael, close to transport and the historic center, with a helpful on-site team and optional meals.
- Free on-site parking
- 24-hour reception and security
- Tours and ticket assistance
5.9
Needs improvement
698 reviews
Booking.com 5.9 · 698 reviews
About
Mallorca Hotel
Mallorca Hotel sits in the San Rafael neighborhood, a practical base for exploring Mexico City. It's about 3.3 km from the large Bosque de Chapultepec park, and within walking distance of the Metro and the historic center. The hotel offers a range of simple rooms, from singles to doubles with two double beds.
The property is no-frills but covers the essentials: free parking, Wi-Fi, a 24-hour front desk, and a coffee shop. There's also a restaurant serving breakfast, packed lunches, and special diet menus. For sightseeing, the staff can arrange tours and tickets.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Central location for exploring — A 10-15 minute walk to a major monument, close to the Metro and the historic center, with easy taxi access and a grocery store next door.
- Free on-site parking — A rare perk in a city location – free parking is available on-site, as confirmed by a guest review.
- Helpful, attentive staff — Guests repeatedly mention kind, helpful staff who assist with tours, tickets, and general needs.
- Good value for money — With rates from £35, guests frequently highlight the affordability relative to the service and amenities.
- Decent breakfast and meals — The on-site restaurant serves breakfast, packed lunches, and special diet menus, with guests praising the breakfast.
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Worth weighing
5 to weigh- Rooms are basic and may show wear — The overall rating is moderate, and the rooms category scores lowest (5.9). Some guests found rooms simple with limited hot water.
- Service can be inconsistent — Service rating is 5.8, and while many reviews are positive, the score suggests occasional lapses.
- Value perception varies — The value rating is only 5.5, even though many guests feel they got a good deal – the price-quality balance may not work for everyone.
- Narrow check-in window — Check-in is limited to 13:30-14:00, which may be inconvenient for travelers arriving at other times.
- No pets allowed — Guests traveling with pets cannot stay here.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Twin Room
- 2 Double beds
- Shower
Double Room Two Double Beds
- 2 Double beds
- Shower
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- Parking
- Tours/Ticket assistance
Food & Drink
- Restaurant
- Coffee shop
- In-room breakfast
- Packed lunches
- Special diet menus
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ironing facilities
- Safe deposit box
- Luggage storage
- Meeting/Banquet facilities
In-Room Amenities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Safety & Security
- 24-hour security
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.9/10 from 698 reviews
Booking.com · 5.9 · 698 reviews
5.9Verified guest“We enjoyed our two-night stay – simple, well-located, close to the city center, the main plaza, a lovely park, and museums.”
5.9Verified guest“Location was a highlight – about a 10-15 minute walk from a major monument. Got an upgraded double room at a budget price; the bed was soft and there was a bathtub.”
5.9Verified guest“Good service, and we were given a large, brand-new room with a shower, TV, and double bed. Free on-site parking was a plus.”
5.9Verified guest“Perfectly placed for grabbing a taxi or exploring. The food was excellent, with plenty of tasty options.”
5.9Verified guest“Spacious, brand-new room with shower and double bed. Staff were kind, helpful, and made us feel comfortable.”
5.9Verified guest“Fantastic value – I couldn't believe the price for the quality. Perfect location near attractions and transit, attentive friendly staff, clean comfortable rooms, and a delicious breakfast.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Bosque de Chapultepec: This large city park, about 3.3 km away, offers green space, museums, and a lake.
Historic Center: Reachable by Metro or a walk – home to the main square, cathedrals, and cultural sites.
San Rafael: The hotel's neighborhood, a central district with easy access to transport and local shops.
Serapio Rendon 119, San Rafael, Mexico City, Federal District, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:30-14:00
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 17 rooms
06 — Questions
Frequently asked
Is parking available at Mallorca Hotel?
Yes, parking is available on-site and is free, according to guest reviews.
What are the check-in and check-out times?
Check-in is from 13:30 to 14:00, and check-out is from 11:00 to 12:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel have a restaurant?
Yes, there is an on-site restaurant that serves breakfast, packed lunches, and special diet menus.
Is there a 24-hour reception?
Yes, the hotel has a 24-hour reception and also 24-hour security.
The bottom line
Mallorca Hotel is a sensible budget choice for travelers who value location and practical amenities over style. It delivers a clean, central stay with free parking and a helpful team, though the rooms and service can be uneven.
5.9A dependable budget base in San Rafael.
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